SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dazzle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.dazzlewarehouse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
He was a little late because of the post office, but he arrived in good condition. You don't need to download drivers to work but sometimes it gives me problems with an amd apu
Great quality and price! Recommend. Detail that need a good lighting for picture 100%.
Camera as description, received very well packed and great delivery. Clearly the quality is not 1080p but bought knowing that could have a lower value. But is a cost-effective.
Received today, is the second that I buy. This not yet proven, I will write then review
The camera came to Ukraine in almost a week. Fast delivery is a class. The camera works. The length of the cord can be seen in the photo, for the laptop it is the most, and for the computer can be a short cord. The image is clear, the color rendition is not very true, but the quality is not bad. For your money Super
Webcam excellent quality and great price. Really is a camera making promises. The picture is not full HD, but is very good. The store sent super fast and protected. Recommend to everyone.
He arrived fast and works well in 1080
Super fast, recommend. Product to troubleshoot. 18 business days for reef
Nice camera. The material quickly collects dust, but from a distance is not visible. The quality is higher than average, with good lighting becomes excellent
Web Cam arrived well packed in good condition. Small but fine. Haven’t tried it yet. I’ll write an other feedback as soon as I tried her. So far I can recommend the store. Thank you.
Camera quality sound and picture, arrived with 17 days very fast, recommend the store
Goods received. Description corresponds. Delivery to Kiev 11 days!! This is the fastest delivery from all that is. The camera connected, the PC did not see but, checked immediately Skype and Viber, the camera works. The image of course is not full HD but it is quite suitable for communication. Also, the companion can hear me normally. The store and I recommend it. Your money is definitely worth it.
Arrived fast, the box a little amaçada, but not affect the product very camera ..
Hello brazukada, received the webcam in 14 days!!!! Not believe!!! Recommend!!! The Living office!!!
Arrived very fast and far tested, delivers what is advertised. I am pleased to date.
Ordered on January 16, received on January 29, everything is fine externally, until I checked
Super fast and support technical team very helpful. Recommend. Great quality offered price