SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dazzle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.dazzlewarehouse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shipping is very fast for my country (Morocco). I bought the product on 18 August and arrived home on 2 September (only 20 days). The product looks excellent from the first experience. The sound quality is clearer than the sound of the internal microphone of the phone, and it has a distinctive feature that makes the sounds of side noise not usually I will continue his experience in the next few days by recording a lot of audio as well as video clips (Scree Recorder), to return to a final review and evaluation of the product.
Got it right, then will Tests and back here.
Noname packing. He came quickly. The sound is not yet clear. After testing with stedicam will be supplemented with feedback. Now everything is primitive-the load is received, which is not enough to anyone. Sound writes...
Very good, arrived with 14 days inside the bay. Worth, already tested and like quality.
Good capture, extensive, arrived well packed! Note: Need a split (p3-p2) use in computer
Received before the scheduled date. It works perfectly serious store.
I received the product in good condition remains just try I come back for a second review thank you
It came to me in 3 weeks and since it's in the description, it's missing now to prove it.
The sound is beautiful even with my phone
Arrived very fast, Rio de Janeiro. Still not tested the product.
US was cool to purchase and enjoyed the product. Thanks guys
Very practical lacks more than trying it
A great microphone for its 2.37 $ of course as a sound is inferior to my petlichka for 5 $ a little deaf sounds or rather like in some barrel. I recommend to buy, if you want to buy not an expensive product from alishki. And you need to start writing sound. Then it will definitely be better than the microphone of the phone. Video review can be found on my YouTube channel Kitay vtope.
Dietary products at ad pictures, quality suitable price, thank you very much Ali express, and a great hat to the store
Well received but not tried yet the delivery a was fast