SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dazzle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.dazzlewarehouse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order came quickly, thanks to the store! Excellent humidifier, beautifully glow, you can use it as a night light, you can still drip essential oil for the aroma in the room))
I am very pleased, the parcel came quickly. Packed well. Thank you, everything works!
Product that works properly nothing does not say, the lights too and very beautiful objects to put it in decoration. I recommend it totally for high heat.
Air humidifier came well packed, excellent quality. Shipping fast. The order is very satisfied.
Parcel received in very good condition, well pack. The size of the humidifier is super top neither too big nor too small. It works well but I have the impression that it messes with time, they come out very little air and the time that it stops the air takes time to see with time, I hope it's his because it's the beginning.
Came whole. Works flawlessly. Two modes of operation. Continuous and intermittent. Lights also have different settings. Recommend. Cool item.
The parcel came quickly. The device works.
Is a fine humidifier. Packaging slightly damaged, but the humidifier is fine.
Her only minus she does not work without a wire. (I thought it was charging) but I connect to paver bank and output! In the rest mega thing! Pleasantly moisturizes the nose if placed nearby!) beautifully shimmers and as a night light is very pleasant.
Excellent humidifier, quickly sent and quickly arrived, 2,5 weeks to Kharkov
It's just like the picture! A little tiny peroo is better asin! It can be put anywhere.
All right except you can't use it without the cable and you can't get into any essences. Arrival in set time
I haven't tried it yet but I get there
arrived very quickly. just as described. love it. would definitely recommend
I am very satisfied with your purchase. Humidifier works flawlessly and for this looks super. Strongly recommended!
This is a good products and I really like this product because it's give me the good health and beauty. It's look very cool, and I will bring this product to my office also because it can reduce radiation from my computer.
Look.. color match not bad