SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dazzle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.dazzlewarehouse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The wires are thick. Connected-everything works.
The quality is higher than praise, the cable really liked.
Good cable.
Cable thick
Great quality cable, fits perfectly for data as to charge cell in turbo mode, the cable features very robust, it is much thicker than the majority of USB cables with cell Box manufactures, the store gave all right, sent was done properly, Bought two and arrived in perfect condition and well packed Pernambuco state, Brazil.
Very good quality cable, good packing and fast shipping, very happy with it, thank you very much.
The product corresponds to the description! Delivery is exactly a month. I often buy goods in this store. External hard drive works with this extension! Recommend! Thanks to the store and the store!
The cable is not bad! Packed in plastic bag with valve for easy opening. Insulation thickness is impressive. Executed qualitatively!!! Recommend!
Excellent and fast!!!
Cable Super but not this what I wanted and I wanted with USB Type C But Cable good quality recommend
A good cable is thick durable, poderzhka 3.0 it pleases, as it took for a computer, for a TV is better always 2.0 as for a TV difference No, I have checked personally before Perm, the parcel went 3 weeks, checked the worker
The track number of the parcel is tracked by the goods arrived quickly and corresponds to the declared description at visual inspection of the damage is not detected.
Dense good cable all as expected quality is better than retailers in the Russian Federation. It came in two weeks.
The order came very quickly though and by mail of Russia without damage, although a little simple was the packaging! I haven't checked the case yet. With the store talked but on another topic answers all questions and quickly!!!
Fast shipping! Packed *****, gift *****. Ugreen *****
Received my order in 46 days, and in good condition. The cable is as described, and the store even added a little extra in the form of a nylon cable management sleeve. Thanks, appreciated! Had no contact with the seller.
Excellent Quality, product as described, good packaged and feels very durable and high quality. Also the shipping was very fast. Highly suggested!!
Works perfectly well, High quality product and packaging