SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dazzle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.dazzlewarehouse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product received! All as the ad. Very practical and versatile. Excellent for fix the mobile device near the car and use it for navigation panel in time real through Google Maps, Waze or other navigation app of your preference. Already have another similar support to this. So, knew the operation. Is excellent, because you need not be straying too look to view the cell. So, hardly takes the driver's attention, about what is happening in transit forward. Super recommend! As was the purchase: Product shipped from China in 18/05/2021. Came to Brazil in 23/05/2021. Passed by customs inspection (not taxed) and was released on 25/05/2021. Received in 17/06/2021.
Very good fit.
It came quickly, the box is crumpled very, everything is whole (photo). Honestly skeptical about this device, but he approached my requirements as much as possible. I did not want suction cups with massive holders and reduced review. This option I began to put on the torpedo of my favorite girl (Fiat Albea), of course everything became screaming and did not like. I found a place above my pocket. The very soft wide top pad constantly blinded, but I liked the landing and I decided to apply two-sided Scotch. Basically, it turned out what I wanted. I had to remove the cover from the phone. And you need an accurate installation so as not to hold the volume and off keys. I'm happy with the result. Quality is not bad. Thank you!
Packed in a regular package. Box crumpled. If for a gift, how does it visually look not very. I don't care. It works well.
The product complies with the mentioned specifications I recommend Thank you store
Very comfortable and practical I hope it will last me long
Box arrived well mixed but the product is OK, worth the price! Delivery took a bit!
Perfect good quality with rubber rings to not scratch anything from the car or mobile good material quality.. Is not very big so it is appreciated
On Kia Rio 4 only side position is suitable, the phone vertically generally inconvenient
Looks good! We will test… Super fast!
As product description and photos. Met expectations.
The box didn't survive the trip very well. Lol But this is EVERYTHING it is purported to be and I am VERY happy!! I bought this for my phone, but it JUST fits my Garmin - so I just bought another one for my phone! VERY FAST shipping to New Zealand. Recommended!!
Excellent quality! Recommend to everyone.
Really as described… practical…
Very good. Great finish. Fast delivery and well packed.
Excelente
Packing wishes to be better, the holder is whole, the phone holds well!