SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dazzle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.dazzlewarehouse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
1.We guarantee that all products are brand new, and provide a 1-year warranty for products.
Exactly the description. Excellent product and good quality. 100% satisfied
The 4th filter you bring mounted inside came broken. Otherwise it seems fine. Let's try to see how long it lasts.
It wasn't compatible with the faucet but it could be fixed. Water quality significantly improves
Exelent product, in two weeks arrived at my home
No charge expedited delivery only 5 days from warehouse in Russia. Packing is great. The box is whole, immaculate. In the kit everything that should be. Suitable for three kinds of Crane. Not yet installed. The instruction is attached in Chinese and English with pictures. I think that there will be no difficulties with the installation. There is also an advertising video on the site to install this water purifier. In the instruction was enclosed sandpaper for cleaning the rust of the ceramic filter. The order was satisfied. After installation, I will post a photo. 13.07. Ordered, 15.07. Sent, 21.07. Got it. I ordered express delivery in 5 days. I got five in the pedestal.
Spectacular recommend the product and store
Hello as indicated on the photo sends fast thank you very much
Fast delivery to Ukraine, the cleaner is made of quality plastic, there are many nozzles for your faucet, connected independently, together with the water purifier, 4 filters went on and the water filter while everyone is happy and early to talk about how quickly the filter will be contaminated, but the water really became softer, I recommend
All perfect, well-framed the in saw fast, You can note the improved water works perfect easy to assemble I am happy with the purchase
wonderful! arrived in 30 days of shipment to Pakistan. the product is looking beautiful. will test and feedback again.
Frankly top. .. The second in order.
All perfect, extremely fast shipping, received the day after purchase. Quality product, filters water by removing impurities and is easy to install, is the second one you bought, this time for the village house. Seller and recommended product AAA ++
Paid 6.05. Received 18.05. It came perfectly. Installation is easy. Water quality must be checked
Hi there. Thank you for punctuality accuracy responsibility for a good packed parcel of mine. I got it today, but I haven't checked it yet.
Delivery in a few days to France. Installed quickly (without the help of the instruction-it's some kind of incomprehensible). There are many additional parts to adapt the filter to your crane. I can not say about cleaning, because you need to do a water analysis, but I can definitely say that the filter softens the water. In my city, the water is very hard, forms a lot of scale, since I use the filter, the scale is noticeably smaller. I will test again and complement the review. First impression is positive. In addition, it is convenient that you can adjust when the water passes through the filter, and when not. For washing dishes I switch, so the filter will last longer.
I bought the product with an excellent reduction on the podium's birthday .. Shipping was quickly and received in a very short time to France... The store is great. Responds to messages quickly and understand... I would recommend dealing with it... The experiment is not yet done. Thank
Good condition and well packaged.
Exactly as described and in 2 weeks arrived, well packed and without beschadegingen. Easy to instaleren also for a woman. TIP! Search on youtube on how to instal konka faucet water filter