SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dazzle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.dazzlewarehouse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The cover is good. Garbage does not cling to silicone. The color coincides with the picture presented on the site. Carabiner is good too. For its price of excellent quality
Came in 20 days, the quality is excellent, everything came up
Delivery to Kiev 17 days via "ukrmail". I ordered two cases: coffee-brown and light purple. Cases came in an individual retail package, inside the cases were carabiners. The material to the touch is like smooth rubber, and it was pleasant, because there are sticky to the touch rubber covers. Sit covers tightly, but they are not difficult to remove. The plug perfectly holds in the Lightning connector. If the indicator in the headphone case is not located as in AirPods, it can be visible through the rubber of the case depending on the color of the case. Through the light purple cover my indicator shines through, and through the coffee-Brown is not. In general, the covers are satisfied.
Arrived right the way you're talking, remembering not comes the OK.
Delivery about a month, for such a price-a bomb! What I wanted, thank you)))
Cool cover! The size approached, dressed well, in Operation everything is like. Convenient carabiner. A convenient cover case attached to the main case and a charging compartment! Description All corresponds!
Enjoyed confess that found that the product not come hahaha more arrived perfectly. Great quality loved.
I loved when I bought not read right thought was with TMB more bought A and will see if fit RS
The case is very convenient and the quality is superior to the cover of fix price, but it took a very long time. Although for such a price I saw a complaint.)
A good cover, delivery about 3 weeks in Minsk. The cover is sooo pleasant to the touch, does not fall off, in general, the high. The only negative-in my opinion it's crooked on the lid, maybe I put on a little uneven.
Ideally approached the headphones. The body does not leave when opened. The charging hole closes. The cover itself is soft. Recommend!!! Thank you very much to the store for such happiness. Exactly what I wanted.
Arrived fast and came right
Ameiii Was perfect
The case of the Duge is pre-war, all the same, the Carabin is not very nahigny, and so everything is super, I recommend :)
The quality is super, it reached Ukraine in 2 weeks. The goods are satisfied
I came to Kiev in 16 days! The cover is cool, the color is very gentle. Sits well, does not hang out. But naturally dust sticks on the silicone surface
The cover is very good, quality rubber, does not smell, it keeps well, does not slip, without seams, everything is monolithic. Very satisfied with the purchase. Waited for of course 2,5 months, delivery was to Naberezhnye Chelny.
For such dengue a very high quality cover. Rubber is denser than usual. It's better to sit down. I advise you to purchase. I went a long time, the track was not tracked.