SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dazzle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.dazzlewarehouse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A quality product, an amazing necklace, one of the best ... I loved it ... I will definitely order more later. Highly recommend. Thank you very much for shipping within a week to Israel.
Ordered 28.07, came 18.08. The chain really liked it, the little one. It looks very beautiful. I advise the store and the store. I will still order)
Strongly Yellow!!!
He was perfect with what he wanted! In addition to fast delivery
Beautiful, it's just like in the picture. The order arrived super fast 20 days standby. Highly recommended
Good material, but too short for the neck, anyway, I recommend.
The chain I get super well and it's very cute, it really looks great, it looks quality, it's very comfortable and rich to the touch, the color is very good, and it meets that is, it measures 45cm long (including brooch) and 7mm wide. I seem to like it very much, it was the width I was looking for, and it looks great. Also buy me a 5mm silver chain that's in the photo, so you can buy the thickness. Therefore to shipping, I arrive quite quickly, it takes 20 days.
I arrive is almost two weeks, the quality is very good I loved it, I will buy another longer
Very good product, came very fast and I liked the quality
Birthday totally with the description of the article and arrived very quickly.
It corresponds to the description, only that I chose a very thin and short, but it is according to the description, I arrive fast, on the estimated date, satis date.
Precious chain, it is not heavy and the color corresponds. It is noted that it is stainless steel and I am delighted with the purchase, thank you very much, second time I buy from the same store and is very good store. The order arrived in 10 days, excellent service.
Excellent chain looks excellent quality, let's hope it doesn't fade, The order took a couple of days after the estimated date but it was still fast, Just a couple of weeks and I come in perfect condition
Very cute, I like it very much and shipping very fast, maximum delay 3 weeks
Buy the 5mm and 45cm, my neck is still thin but it looks good, it's heavy, the material looks good.
Very good quality products, arrived everything and before the estimated deadline.
Same as the picture! Recommended! I arrive before the month satisfied
Stretcher it already month washes in it works and looks like on doręczenia recommend