SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dazzle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.dazzlewarehouse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery, fast receive, good quality goods, recommend!!!, store Thank you!
The product corresponds to the description, a little noisy in work, in general-while everything is OK
Wonderful! Although the store and slightly delayed with the shipment, but still-super fast delivery!. Came the parcel in a stop in the "Pyaterochka" everything is great!
Everything corresponds to the description. It came in two weeks. Recommend.
Looks cool) I did not try it yet, but in my hand I turned it on-yes shchumnovat a little, I'll sleep if you turn it on, you) it
Do not thread in 5 ,8 litre garrafes simply nicknames but the pump works well
Let's see in work, as it will show itself, I have not checked yet. quality is like good, delivery to the door by courier.
Took to Moscow within a week. I brought a courier. Everything is whole, everything works. Trunk silicone boiled just in case. Rivers!
Fast delivery in 8j! At first I was a little skeptical but finally it works very well and I find it fast enough, better than water fountains or water dispensers where we have to support. For 5L bottles, it is necessary to make even a hole in the cap big enough to at least pass the pipe and the tip even if it does not hold very well but if we do not screw it, it won't fall. Otherwise, if we are sure to keep the same type of bottle and cap, we can maybe put 2 points of hot glue to try to fix it. I recommend it!
Fast delivery. The courier brought it to the door. Everything works, overall satisfied.
Very fast shipping, product as described, did not fit the bottle stopper very well, but it was fixed very easy. Seller 100% recommended⭐⭐⭐⭐⭐
In 10 days I arrive and super well packed we love it fits perfectly into an 8 litre ampoule the water tastes good without taste rare before installing wash very well coma and metal tube And we try it by letting the water run for 5 minutes in another vessel the noise is not uncomfortable at all and it does not leak the jet is abundant quality price the best I will buy again
The pump is packed perfectly, the box did not even crumble. In appearance, all in working order. In the work did not try.
Delivered in two days, the store is very polite, everything works
Excellent product is as the image is recommended to store at 100 percent arrive long in advance to Tapachula the material is of good quality are great for daily use to draw water I recommend.
I love it is super practical and it works well, not as more individual water bottles, just the big ones, very happy with my order. I thank the store and Aliexpress.
Delivery fast, two weeks from China to Kurgan took in Pyaterochka. Works wonderful! Recommend!
Good result. It's not ready for all kinds of doodles, it could come with some adapter but good you can make some cloth. So far good operation without any pasting. I 've only charged it the first time and it's pretty hard on the battery. I would recommend making a modification to the plug so that it fits better and always buy the same watermark and so only with keeping that modified plug would have solved it.