We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I received the coffee maker, good price, excellent store, fast shipping
wow.. what a delivery speed!! The parcel arrived in 2 days! the coffee machine looks great, very professional. will try all possibilities! perfect service, great product! highly recommended!!
Very good machine, top quality, and fast delivery
Every thing is ok, as I sow in the pictures. Atention, don't be scared if the first and second cups will be not empty, is normal, the pompe must take enough water. For now I tried only dolce gusto, short and long expresso. COOL!
Very good device was not delayed and was connected within 3 days to Saudi Arabia
exactly on time, 7 days after ordering from Poland to Netherlands. I hope the coffeemachine will work long time because in first use the machine smells like burning electronics (resisters). I hope this will stop after longer use. One thing is a prblem with this coffeemachine, you can not use big coffee glas for cappuccino. The space is to low, you can onnly use small coffee cup. (see on picture, white cup is the biggest size which fits)
Good quality and fast delivery. Tried both Nespresso and Dolce capsules and works perfect.
My first impression is good, I really like it, still now to try it and see how good the cup of coffee will be
Very excellent and fast and its size is suitable and practical I recommend it from the grandfather of 4x1 all capsules are made of espresso Dolce, ground coffee and coffee filter... Thanks to the store.
Free fast delivery within four days, the machine is very wonderful, recommended
Two days using. good quality.
I received it very quickly, the goods are in excellent condition, everything is exactly as stated, the kit. Adapters for all types of capsules. I recommend the store and the store.
I am satisfied and thank you for the store
Excellent and practical and I recommend it and produce hot coffee not accept all kinds of capsules and coffee earring. Fast delivery for home
Super, fast shipment, I am very satisfied, very! Thank you
Still didn't use but will comment adrer using also
Two adapters work great. And the third. .. This adapter does not fit. Until the end does not enter and does not close the top handle. And the question is, what is this pipe for?
I was very sceptical about it but once I started using it I'm so happy and satisfied with the decision and give two thumbs up to the store for quick delivery and I had some questions regarding the water level settings which the seller promptly replied and helped out. I've been using it for almost everyday now and as of yet there's been no issue and it's working perfectly. I did want a white color but they only had the black available that's a bit of disappointment but overall I'm very happy with my purchase.