SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dazzle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.dazzlewarehouse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works. All is well
Convenient thing, good performance. Hair removes well.
I have tried lots of nose trimmers and most of them are useless but this one is awesome it really works and cuts with ease. I highly recommend
It's been 2 weeks to pick up the parcel. Beautiful, strong packaging, and when opened I found another bag with a book, although the instruction is in Chinese, but without it it's not difficult to understand. The trimmer is convenient, light, with a removable nozzle, with a simple battery, but not a battery.
Everything corresponds to the declared in advertising
Delivery 5 days via ukrmail. But! At the time of order, a purchase with delivery from Ukraine was available, not from China. The price is the same. So I decided not to wait long). Sent from Odessa. The branded box was sealed. In the kit there was a battery or a AA battery (finger)-The font is illegible, small, pale and in Chinese. We need to look through the magnifier. About the trimmer itself-an excellent device! I tried it right away. The result is excellent. Compared to conventional round head trimers, this one is shaved in one pass. You don't need to stick it in your nostrils again and again to hook all the hairs. I already have three pieces of simple trimers from different manufacturers lying. They are the first few times even less efficient, and then it is a stupid torment-hunting for hairs at different angles. And from this lawn mower, no hair will not be sure)). In general, impressions are only positive. I recommend to buy definitely.
two-week delivery not bad, both in compact size and easy to fit in travel baggage. quality not compromised.
It goes luxury, cuts well, it's tiny. Others don't work, this one does. Good shopping and fast.
Our contact with the store was super, it helped me very much. The product is beautiful, the body plastic is quite good quality. The product comes with battery inside. The first sent product could not be delivered because of the contact error. But the seller solved the problem, thank him very much.
Delivery from Ukraine in 3 days the courier brought to the doors of the house the product looks worthy unfortunately I do not have a very fleshy nozda so I can not say anything about about battery Velvet I have it gray and not black and it's better bought for a gift to my husband recommend
Delivery of half a week, delivered the courier. Quality norms, I advise you to purchase.
The goods came quickly, delivery by courier, packed in a regular package, the packing is intact. The device looks and feels nice, its function performs, the hair cuts on a Hurray, you need to recover to the haircut of the toe.
Excellent trimmer, but you need to be very neat with the head. This one bought for a replacement, as the previous one broke himself accidentally pressing on the head when cleaning it. The battery was in the kit that pleases.