SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dazzle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.dazzlewarehouse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order has traveled for a long time (now problems at customs with Russia and all deliveries are delayed), 2 months to Moscow. Came well packed, the device is in individual packaging, there are no batteries included. My husband checked, everything works fine, does not pull
Took about 1.25 months to arrive (there was a Chinese holiday in between). The store notified me gently, and assured me with ease. I love the nose trimmer! It works with 1 AA battery and is safe to use. Thanks seller!
The business.
Received than expected, thank you store
A good device, long dreamed of such a thing, with its task copes with Hurray.
So... Plastic material is worse than a similar product bought in a tape 2014
I used it and it goes very slow, with little force but it fulfills the function, highly recommended price quality, thanks to the store, uses small stack and does not come included, it lasts
Used until 2 times. The first impressions are positive. Does not prick, does not tear. I just really liked it. I apologize for the photo, not very aesthetic, but as it is. Made after...
Everything is fine. The packaging did not even crumble. Seller recommend
It was very long before Kaliningrad, 57 days. Recommend. Works.
Everything works fine. To the store Thank you and good sales.
Hair removes, its functions perform. Battery finger, delivery is long only 2 months in Omsk.
I don't think he does. Pleasantly surprised by the quality of plastic, cool to the touch and does not pull on 4 $, it should cost at least 10 $ + in my opinion. Convenient and easy to disassemble, good reliable connections. I'm happy :)
Ordered 24.06.21. Arrived at the post office in the national team parcel to Kazan 12.07.21. Works. Cut the hairs in the nose and in the ears. A little hair leaves, but it's not a razor.
Alien goods quickly, like a haircut, grandfather in the incomprehensible, on one battery
Before Izhevsk, the parcel was 17 days. Everything works fine.
The order is made on May 10th. the track was tracked. At the post office in Minsk on May 25. Shipping is free. Packed in a gray postal bag with a navel inside. Got it without damage. The trimmer came in a blister. Corresponds to the description. The hairs are fine. There is a smell of machine oil. Works on one AA battery, which is not included. Includes a brush for cleaning.
I just unpacked it. The first impression: The product is worth its money. Then I'll add a tip. Has a smell (I think it will pass). Putting it in your nose is scary anyway.