We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I am absolutely in love with this wig! The quality is an A+, i never experienced shedding yet. I purchase the wig sept. 30th and received oct. 4th. Shipping is guaranteed fast no need for expedited. I purchased the 22” 5x5 closure 180 density and with me being tall i figured it would be longer so if you are tall and like longer hair i would recommend 26”+. Its big head friendly and easy to manage. 10/10 would recommend!
This wig is absolutely beautiful, the hair is freshly washed & air dried in these photos. I love the curls the only problem I would say is the wig is slightly thin, I will be sewing in an extra bundle for fullness to my liking. Other than that, the wig is beautiful, lace is very thin which is a good thing. I ordered the hair on Wednesday October 6th and received it on October 8th.
I purchased the 180 density 4x4 closure 30 in wig and I got the hair in 5 days!! So soft and thick I will definitely order again
This company never let me down this is my fourth time ordering from this company the customer service is excellent the hair is lit .Definitely recommend if you need good quality hair
Sellers communicated every time I had a question. Shipping was fast. No scam here. I ordered a 5 by 5 30inch hair true to length and very little shedding. Will order again. Love my hair been having it in about 2 in the half weeks now.
Hair arrived fast like 3 days , hair is soft , curls are nice but didn’t install just yet . My ig is @lovelikah.
this hair is sooo soft y’all !! lace wasn’t hard to pluck or lay down . SHIPPING IS TOP TIER !! I ordered on the 20th and it got here on the 25th ! the only thing i dislike is how much it sheds . soon as i washed it with no comb just my fingers , hair already started coming out . besides that i def recommended !
This was the second time ordering this same item and I am pleased with the product as I was when I ordered it for the first time. I ordered a 4x4 150 16 inches wig and they were out 150 density at that length and they sent me a 180 density at no extra charges. They have an excellent team working customer services. They are always willing to answer whatever questions that you have. Lastly, logestics was awesome! It my har came in less than one week of placing the order! The hair is great! No smell or shedding. Thank you so much for my wig!
Wow love my wig very very fast shipping 3 days. I bought 09/10 and I received 09/13. I’m so so happy I will buy from this store again. I recommend
The hair came really fast , and it's well packaged. The hair is very nice and really soft definitely will buy again.
First off rapid shipping, ordered on June 25th and received it June 29th. I ordered the 28” 180 density and it’s full especially when brush out. So far the hair is great and soft to the touch. Takes color well when I tinted black. When I installed I’ll post more ( IG: jassywright_ )
Awesome hair! I got the 26 inch and it was definitely worth the price. My wig came in 4 days!! No lie.
This wig is true to length except the closure is 16 inches .The shipping was super fast ,it took 7 days days to arrive . The ends are a little thin .I haven’t gotten the chance to begin the install .I did do the burn test, the hair is human .I recommend buying the higher density .Also the hair does shed , when styling try to refrain from combs and use your hands Follow me on IG to learn more and watch the install process @that.girl.beauty
I want to start off by saying I highly recommend this hair!!! it's not a scam the shipping was amazing the hair came exactly as described the hair has no smell I suggest bleaching the knots and plugging more yes the hair has shedding all hair sheds but it's not excessive water works really well with the hair it came with a cream wig cap and I used Got 2 B spray to hold the wig the communication was everything the store was extremely polite and efficient the same day I ordered the hair it was sent out from the factory I was always able to track the hair I promise you the hair is worth it...!!!!
Highly recommend this hair!!! Hair arrived way earlier than expected!! It’s very soft, true to length, and has little to no shedding. I did bleach the knots as well which came out more than perfect!! Thanks Moxika!!
I got this hair it’s a 26 inch 150 density and I honestly love the hair, doesn’t have a weird smell the reviews made me scared to get it but the negative reviews are uncalled for I ordered 2 wigs so on my other review I’m going to leave pictures for when I get my hair installed next week right now I’m doing to show y’all how one of my wigs looked as a 150% density If you have any worries or questions you can text me on ig: (youchoose.cara)
This closure wig was very soft. Came with a wig cap! 22 inches 150 density! Definitely worth it for the price. I plan on shopping again soon just next time I’ll do a frontsl
Beautiful hair soft don’t shed and the curl is so nice will purchase again
shipping was smooth. there was an error in the address and zipcoe. they fixed it right away! hair is soft. no smell. I will see how it colors! if all goes well, I'll definitely be shopping with them again!
I just got it installed for my birthday I bought a 26 inch with 150 density 4x4 closure wig. I love it 10/10 I recommend!! Most definitely!