SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dazzle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.dazzlewarehouse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm happy with the machine. Works almost quietly, powerful, cuts well, comfortable and easy to use. Very satisfied!!! Thank you so much. Purchase... you will not regret. Thank you. Bought for 688 rubles with a huge discount
Got everything right. Working perfectly. Cuts very! Excellent value for cut the beard and hair at home. .. Recommend!
Perfect, very good product. Congratulations to store. Excellent entraga, well packed.
Cuts, comes with 4 sizes, 4mm 3mm 2mm 1.5mm, USB cable type C to charge.
I always buy this, products always comes with advance here for Brasil
Very good, cuts, came the right, only thing thing figured looks that pulls the Times the beard, but only with the comb
Like, very good product, little machine has a great cutting.
Product same as described. Like. Worth it.
This wonderful machine!! Is the second to buy And will Thank you
Did the purchase on 30/06 and arrived today day 22/07. In my opinion the product arrived fast and not taxed. Box come with crumpled, but it should be shipping. It comes with the charger, only the cable, and also not comes with oil like says in box and manual. Comes with four Combs being the largest 4mm, could have at least comb 5mm. Am satisfied with the purchase. Not yet tested, so test I comment satisfaction about the product.
Very good loved am Brasil Thank God was not taxed
Great product, loved the quality the weight and effectiveness. My beard thanks kkkk.
The machine is very good already used and found excellent, recommend to everyone
Arrived as AD, arrival time higher than expected, but everything in order
Product arrived in perfect condition according to model chosen and working took 9 days after the deadline
Top, leaves the zero, arrived super fast 2 weeks
100% satisfied liked the product and to indicate who want to buy. Thank you!
Good day .. Did the purchase on 25 May and arrived on 15 Jun led 22 day .. Loved the way in the picture Great product.. D +++++
Great product but very slow.