SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dazzle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.dazzlewarehouse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice watch. Fast shipping. Thank you store. Recommend
I received just as the specific description makes me perfect for a gift. I should just have a better packaging.
The watch came in a beautiful, stylish box, such packing is ideal for a gift. The clock is cool, I use two weeks, they go perfectly exactly. I haven't figured it out yet. Despite the fact that the watch looks massive, after metal Casio seems weightless. By the way, the clock goes with the battery.
Fast delivery-2 weeks in the Volga region. They look solid, of the minuses-the back cover is shifted relative to the strap and regretted the luminicrite-in the dark they can barely see the arrows. I bought at a time for 237 rubles., for this money top. Thank you to the store for the honest promotion!
Thank you very much store! The goods received everything corresponds to the description! I highly recommend the seller! Watch Super! Everything works fine!
A beautiful watch, super bracelet and good workmanship. The watch do me much joy
Won the watch for 238 rubles, sent immediately, came quickly. Beautiful, packed solid, bought for a gift. I like it in appearance, with time of operation I will complement the review.
Everything works fine!
The watch is massive, straight piece of steel. Look good. The wheel of the arrow is on the contrary extremely easy, as in toy watches. The stopwatch works properly. The parcel itself in the usual "pupyrka", if for a gift, then have to look for a box. I took at a discount for 1.4 K rubles, for this money the laws for branded chronometers are counted
Delivered ~ days 10. clock afigenic, live is much better than the store's picture. There is no blue on the dial, it casts on the glass. Like everything works, not quite figured out the buttons. Recommend. 5 star seller⭐⭐⭐⭐⭐
Good watches
Only negative. Arrived with the battery ..... had to pay to put new battery.
the watch came to Mytishi, Russia in 20days, fast shipment. luxirous watch, thanks to the store.
The clock is excellent, the box slightly crumpled
Chic watches. Work. Packed perfectly. The number was tracked. Fast shipping. I recommend to buy. Thank you. Thanks, store!!!
Nice watch! Quality packaging.