SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dazzle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.dazzlewarehouse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Gorgeous!!!! Printed on canvas, good quality. I would buy anytime!
Excellent pictures, good store and store, I recommend!!!
I get very well packed. They're beautiful, just like in the picture. Paint material is like a loom. Happy with the purchase I recommend the store. Now find him frames and hang them, I'll try to take pictures hung up to Upload
Everything is fine, the picture is excellent!) it was packed reliably, in a strong plastic tube. I didn't! Thank you to the store, I recommend to buy!
Very beautiful painting. Came very well packed, safe and sound. Reached earlier than my expectations. Very vibrant colours, and high quality product. Thank you store
Fast shipping. Great Seal. Very unusual, bright, juicy, detailed. Like real leaves. On a tight canvas. Very cool!!! Thank you very much for such a gift
Chic picture, really liked. Sizes correspond. The quality is perfect, well-stuffed picture. Delivery 3 weeks, well packed in a tube as on a third photo
Just like the picture. It's on canvas. It's exactly the same the colors. It comes with a little white margin. I clipped it because I wanted to put it on the counter top. And it turned out very well. It also came very protected in a tube.
The poster is beautiful, delivered to Omsk in 10 days. Packed very well, in a tube with a lid. The only negative-on the edges there are no white retreat that is needed to pull on the frame. I recommend the store, everything is fast and high quality!
Ordered 3 posters 50x70 on March 14, the order came very quickly on March 25 received. All as in the description, there is a light smell of paint. On one of the canvases there are small white stripes, but I think it's not very critical.
Is beautiful
Paintings are bright!!! Ordered all three pieces and happy! To the store Thank you very much for the chic quality!!!
Delivery by combine, 19 days from the date of shipment. Sending the next day, the packing is very good and reliable-hard plastic tube, the caps are wrapped with transparent tape, the paper with the address is pasted directly on the paper. Accordingly, the picture without damage. I bought all 3 paintings, on different days (18, 20,22 February), each with a coupon of 3 $, it will be triptych, this first came from three. The picture looks embossed, the colors do not give a flash, do not shine, without the effect of foil. Colors saturated, deep. Drawing is unobtrusive. I really liked it, I'm delighted. Five points. Size at 31,35X22,55 cm edges, picture size 29,9x21,0 cm. The price of this picture, minus the coupon of the store (3 $) and part of the coupon Ali = 14,12 rubles.
Got a parcel today. Delighted! All excellent quality! Beautiful! Promptly and with maximum attention to the client. I bought at a funny price, thank you to the store.
Excellent poster on canvas, quality print, description corresponds, packed reliably, in a tube. Delivered in a month, without tracking, the order is satisfied, I recommend the goods and the store.
I'm delighted with these pictures! Quality is just fire! Some came in a United Parcel, some separately in the five. I took with a coupon, but also for the full cost of inexpensive. Thank you very much for the quality goods!