SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dazzle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.dazzlewarehouse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It comes just like the picture, quality of the capsules very good
Just like the description and it only takes 2 weeks to arrive
Very good product. Well packed and capsule with good sealing. Delivery in 3 weeks. Recommend the store and this product
As it quickly reached the parcel, weeks 2. the capsules get up perfectly, consist of two parts, a grid and a capsa with a lid. Fits perfectly, only need to experiment very much with grinding and the amount of coffee. The coffee maker itself is shit. The capsules are great.
Everything came and did not crumble until they experienced in action.
very happy with the product
Delivery of 2,5 weeks in the Moscow region. Plastic tight hard. The size is the same as disposable with coffee.
In short: the capsules are very even and nothing, do not stink like new and during operation, the lid closes tightly and nothing yet flows. Two measuring caps without a slide for the middle fortress, and three for a strong drink, tromby stronger all the same cap. Brown I score 3, and colored 2. coffee turns out millet bomb. I took coffee ground for Turks, Fortress 5.
Got pretty fast. Track tracked. I'll check, I'll add a review.
I'm in a friend. Yackiness is normal, without smell. Good faith. I did not see the Sidot. I'll be fine.
The capsules go perfectly to the Dolce gusto. For the moment, I used it mainly for tea and it's great. I love it and like that no need to buy specific capsules.
The store sent the goods on the same day, very fast delivery (to Minsk in 12 days). Capsules came whole and serviceable, each in a sealed individual package. The seller bonus put 2 sets of measuring spoons and brushes. Cool service!
All great, capsules go great 100% reliable, thanks
The size of Dolce is thick. Expectations were justified, the goods fully correspond to the description. There is also a measuring spoon and a brush for cleaning. Lid with sealing rubber band. That's what I did not expect, and this is the second set as a gift. Thank you very much to the store. I recommend to shopping. Delivery quickly enough turned out, in addition, the same type of packages to one address came all the way Consolidated, a separate respect I do not know which mail. The parcel was tracked by track24. On March 21 ordered, 23 accepted by the carrier, on April 12 received at the post office.
Ordered 23.03-received 7.04 at the Post Office, Stavropol territory. The parcel was tracked. everything came whole, each capsule packed separately, attached a measuring spoon and a brush. Capsules perfectly suited for the coffee maker Dolce Gusto infinissima. Immediately welded coffee-really liked the result: strong, with good foam. The coffee poured almost to the top of the capsule and rambled, about 2,5 measuring spoons went away. Pay attention to how to correctly insert the capsule-it's very important, otherwise you can irrevocably spoil it! The store in the description this scheme is, and in my photo I demonstrated. The seller answered my questions without delay. Thank you for the good item!
They look good. I'll leave more comments when I try them