We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very good product. this is the third-order .very very recommend.
Great Quality
Very satisfied, the product arrived to Algeria in 13 days, Great service
Excellent store Fast service The article is descri6.. The same Thank you seller.. This is the second time I buy since blind Recommend
Shipping is received in only four days. Dolce Gusto capsule is using the coffee taste like. Nespresso capsule coffee is crema lot quipped. Easy to carry and terrific
Well received but not tested yet. For now, everything is in accordance with the description.
good store thanks
well packed fast delivery thanks
Very well I will try it if it works
Fast Delivery 10 days & good product as described
She has good coffee for those who want to buy it and eat on my lord...☺️☺️
received after 18 days (more than expected). good product quality recommended store. thank you
it 3rd time I'm ordering coffee machine from this store and always satisfied.
Buy on 20-03-2021 Received on 25-03-2021 Delivery from France to France (small delay cause of the weekend) Arrival in good condition not yet tested Reliable and recommended store, he answers your messages when you ask him questions by email. I already bought a coffee machine (H1) which was in accordance with the description so it's my 2 th purchase at this store and I'm happy
I highly recommend it for all coffee lovers , the product fits perfectly the description, a great quality machine and the store is quite accurate in both delivery service and communication. I would like to buy some other items in another time ☺️
Great product, at first he did not want us to work with the mains socket, after I tried with usb and it worked, after I tried with sector works too but its flashes in red but not in blue. Excellent product, very satisfied and express delivery with fedex within 7 days from China to Algeria. Thank you
Very good product top quality